Contact Us

Get in touch with our editorial team and support staff

Editorial Office

Connect with our editorial team for all your publishing needs

Address
Academic Publishing House
123 University Avenue
Academic City, AC 12345
United States
Office Hours
Monday - Friday
9:00 AM - 5:00 PM (EST)

Send us a Message

Fill out the form below and we'll get back to you within 24 hours

Department Contacts

Reach out to specific departments for specialized assistance

Editorial Department

Manuscript submissions, review process, and editorial decisions

Response Time: 1-2 business days

Technical Support

Website issues, submission system problems, and technical assistance

Available: 24/7 online support

Subscriptions & Sales

Institutional subscriptions, licensing, and commercial inquiries

Response Time: Same business day

Frequently Asked Questions

Find quick answers to common questions

How long does the review process take?

Our typical review process takes 6-8 weeks from submission to first decision. This includes initial editorial screening (1-2 weeks) and peer review (4-6 weeks). We strive to maintain high quality while ensuring timely responses to authors.

What are the publication fees?

Our Article Processing Charge (APC) is $1,200 for accepted articles. We offer a 50% discount for authors from developing countries and 25% discount for student first authors. Fee waivers are available for exceptional cases of financial hardship.

How can I track my submission?

After submission, you will receive a confirmation email with a manuscript ID. You can use this ID to track your submission status through our online portal. We also send automatic updates at each stage of the review process.

What is your policy on open access?

We are fully committed to open access publishing. All articles are freely available immediately upon publication under Creative Commons licenses. This ensures maximum visibility and impact for your research while maintaining author rights.

View Complete FAQ →

Our Location

Visit us at our main editorial office

Main Office Address

123 Academic Boulevard
University District
Research City, RC 12345
Country

Directions & Transport

Public Transport: Metro Line 2, University Station
Parking: Visitor parking available in Building A
Office Hours: Monday-Friday, 9:00 AM - 5:00 PM

Before You Visit

  • • Please schedule an appointment in advance
  • • Bring valid identification for building access
  • • Visitor badges will be provided at reception
  • • Free WiFi available for guests

Interactive Map

Click to view detailed directions